Welcome to Our Service Department

At Cadillac of New Orleans, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

Complimentary shuttle service starts at 8:00am sharp and ends at 4:00pm sharp (weather permitting).

Your privacy is important to us.

Cadillac of New Orleans takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.


At Cadillac of New Orleans, we want to help keep your luxury pre-owned vehicle running in its best condition for years to come. That's why we offer a state-of-the-art Service Center that can handle all of your maintenance needs. Our Service Department is fully staffed with Factory-trained technicians who are dedicated to luxury service. So, if you have an older Cadillac, you can trust our reliable mechanics with your hardworking, higher-mileage Cadillac and ensure a quality repair using only genuine Cadillac parts. Whenever it's time for your next oil change, tire rotation, or air filter replacement, keep the team at Cadillac of New Orleans in mind! We understand our customers live busy lives, which is why you can schedule your service online with Service Cadillac. Here at Cadillac of New Orleans, we are pleased to service your used Cadillac SUV , keeping in mind the health and longevity of your vehicle for miles to come. Additionally, don't forget to check out our Service & Parts Specials to find the best deals for servicing your used Cadillac!


What is the maintenance on a Cadillac?

Cadillac offers a Pre-Paid Maintenance Plan which includes the standard maintenance program (Oil and Filter Changes along with tire rotation) and may include air filters, cabin air filters, transmission, and transfer fluid changes, and spark plugs.

How often does a Cadillac need an oil change?

Cadillac service experts recommend your oil every 3,000 miles to 5,000 miles. With engineering improvements and new types of synthetic and synthetic blend engine oils, this may no longer be the case. Some cars can now go between 7,000 to 10,000 between oil changes!

How long does a Cadillac Escalade Engine Last?

Oil is very important because it keeps the engine running smoothly and effectively without causing components of the engine to heat up, which can warp or damage cylinders and pistons. With due treatment, the total life of a Cadillac Escalade can vary from 150,000 to 200,000 miles.